A BROKEN HART KID

REFUND POLICY

Effective date: July 29, 2026.

DIGITAL PURCHASES

Because digital music and early-access products cannot normally be returned after access or delivery has been provided, completed digital purchases are generally final.

WHEN TO CONTACT US

Please contact us if you were charged more than once for the same order, the payment amount was incorrect, you did not receive promised delivery instructions, or you believe a payment was unauthorized.

REQUEST WINDOW

Contact us as soon as possible and preferably within 14 days of the charge. Include the purchaser's name, the email used at checkout, the purchase date, and the Stripe receipt or transaction reference. Do not post full card information.

REVIEW OF REQUESTS

Eligible requests are reviewed individually. Nothing in this policy removes any refund, cancellation, or consumer right required by applicable law.

HOW TO CONTACT

Use one of the official A Broken Hart Kid social links on this website and ask for purchase support. A private support response can then verify the order details.

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